Gold Anchor Scheme – the ultimate marina experience
How software supports accreditation The Gold Anchor Scheme is a global marina accreditation designed to improve marina standards and the experience of marina users. Like hotel star systems, awards range from 1 to 5 Gold Anchors, with Platinum the ultimate accolade. Over 200 marinas in…
The UK’s Atlantic Gateway
Falmouth Harbour in Cornwall Falmouth Harbour in Cornwall is one of the largest and deepest natural harbours in the world. Known as the UK’s ‘Atlantic Gateway’, Falmouth has always been an important commercial port and today welcomes a wide range of commercial, cruise and leisure…
Port with three marinas
Shoreham Port Shoreham Port on the south coast of England is a Trust Port with the purpose to shape and maintain the port for the benefit of all stakeholders. Shoreham is a busy commercial shipping hub, with 650 commercial vessel movements and almost 2 million…
Add detail to your data with tags
Tagging records Sometimes you need to know when a customer is a VIP or a ‘pain in the proverbial’. Or if a boat has dangerous goods on board, like pyrotechnics or bottled gas. Or share with colleagues that a mooring must be kept clear for…
Safe harbours and marinas for all
Managing maintenance Everyone working in marinas and harbours knows that the top priority is customer, staff, and visitor safety. Any environment with expanses of water, trip hazards like cleats and ropes, slippery launch ramps, boats, cars and heavy moving machines like boat hoists and forklifts…
Making the most of Booking Request
Booking Request is more than visitor reservations Our new Booking Request feature enables your customers to, well, request bookings. But we’ve designed it to be more than simply a tool for visitor berth reservations. Like other Harbour Assist features, users have total control over Booking…
Safely managing paddle sports in Fowey Harbour
Booking Request case study: self-service paddle sports registration There’s been an explosion in the popularity of paddle sports such as canoeing and stand-up paddleboarding (SUP) in the last couple of years. The equipment is relatively inexpensive and widely available, it’s portable and there are few barriers…
Be a smarter Santa!
No limits on your email communications The holiday season is always a peak time for business communications. For some 31 December is year-end, and for most it’s quarter-end, so there is all the usual invoicing, payment reminders and debt chasing. Winter is a key period…
A unique waterfront destination
Al Qana, Abu Dhabi Situated along the stunning Rabdan canal, Al Qana is a vibrant entertainment and leisure destination with spectacular waterfront views in the heart of Abu Dhabi. The 106-berth Al Marina is at the heart of the development. Waterways Manager Ivaylo Kishkov said:…
Your data security
Q&A with Harbour Assist Chief Tehnology Officer, Graham Laidler We are working in an increasingly digital world – the days of writing letters, posting invoices and handling cash is gone, blown away by technology and Covid. How is all of this data kept secure from…
Case Studies
