Author: Rachel Hibberd

Meeting multi-site needs

Marina groups and multi-site operators Successful multi-site organisations are built on three key elements – clear internal communications, consistent operating procedures, and confidence in the data. Good tech provides the platform for you to be financially successful with a strong corporate culture and excellent customer…

Boatfolk goes green

Interview with Ben Lippiett, Haslar Marina Manager At Southampton Boat Show, the boatfolk Portland, Haslar and Portishead marinas were awarded International Clean Marina accreditation, the first in the UK to be recognised by the new scheme. International Clean Marina is a new programme developed by…

Andrew Smith joins the team

General Manager for Australasia We’re delighted to announce the appointment of Andrew Smith as Harbour Assist’s General Manager for Australasia. Andrew will be leading sales and customer support activity across the Asia Pacific region, liaising with existing customers and building the business. With a professional…

Maximising sales

Building and converting sales leads Most marinas want to sell more and increase turnover. So how do you create enquiries and then convert them to paying customers? The key to success is being systematic. A robust lead management system combines human interaction with automated data…