Author: Rachel Hibberd

Andrew Smith joins the team

General Manager for Australasia We’re delighted to announce the appointment of Andrew Smith as Harbour Assist’s General Manager for Australasia. Andrew will be leading sales and customer support activity across the Asia Pacific region, liaising with existing customers and building the business. With a professional…

Maximising sales

Building and converting sales leads Most marinas want to sell more and increase turnover. So how do you create enquiries and then convert them to paying customers? The key to success is being systematic. A robust lead management system combines human interaction with automated data…

We’re hiring!

Client-facing Implementation & System Support Specialist Our business is growing, with more marinas around the world choosing Harbour Assist software. We’re looking for a super-smart Implementation & System Support Specialist to help keep our clients’ marinas running smoothly – delivering training, customising the system, and…

Documentary evidence

Uploading and tracking customer documents. Insurance certificates, boat safety forms, fuel declarations, registration papers, passports and permits are just a few of the documents marinas get boaters to submit. Getting the hard copy or scan from the customer is the easy bit. What’s trickier is:…