One of the UK’s busiest recreational harbours
Welcome aboard, Chichester Harbour Conservancy Chichester Harbour in southern England is amongst the largest recreational harbours in the UK, extending over 11 square miles at high tide and attracting 25,000 people annually onto its waters. As well as being one of the busiest and most-loved...
Remote working – how we make it work
What we've learned There is a lot of talk at the moment about business resilience and remote working. Without making a drama out of a crisis, we’d like to share some of the things that we’ve learned while developing Harbour Assist and growing our company,...
Your data security
Q&A with Harbour Assist Chief Tehnology Officer, Graham Laidler We are working in an increasingly digital world; the days of writing letters, posting invoices and handling cheques are rapidly receding. Most marina operators use some form of customer database either hosted on the Cloud or...
Boatyard and shoreside operations
Delivering more efficient boatyards Boatyard revenues from lifting services, storage ashore and boat maintenance are an essential part of many marina businesses. In some cases, shoreside operations are more complex than wetside, contributing more income and carrying higher staffing and equipment costs. Providing the right...
Family-owned marina in Chichester Harbour
Welcome aboard, Emsworth Yacht Harbour Emsworth Yacht Harbour enjoys a peaceful location at the north of Chichester Harbour, close to pretty Emsworth village. The marina has over 200 walk-ashore berths, a thriving boatyard and several commercial tenants. Family-owned and run Unusually for a British marina,...
Weymouth crowned ‘Marina of the Year’
Winner for the second time Dean & Reddyhoff's Weymouth Marina has been crowned Marina of the Year for the second year in a row. The British Yachting Awards are organised by Chelsea Magazines, publishers of Sailing Today, Yachts & Yachting and Classic Boat. Marina of...
5 steps to better annual renewals
Making the most of contract renewals There is usually little enthusiasm for the annual contract renewal run, especially in larger marinas and those with complex contracts and tariffs. Historically its been a bit of a pain – lots of Excel spreadsheets, unwieldy mail-merge files and...
Overseas sales partners wanted
We’re looking for reseller partners in Europe, Australia, New Zealand and south-east Asia. Here at Harbour Assist we’ve had our busiest-ever year. In the last three months the software has been implemented at 15 new sites, with another seven marinas signing-up for roll-out over the...
5 Gold Anchor marina on the River Thames
Welcome aboard, Shepperton Marina Situated on a delightful backwater of the River Thames, Shepperton Marina is set in forty acres of mature landscaped woodland with a meadow and swan sanctuary – hard to believe that it is only half an hour from London. Focus on...
The benefits of customer choice
Let customers choose how to pay Customer choice is a big thing. Choice is everywhere, even when you know what you want – the type of milk in your coffee, a hotel room with or without sea view. Making a choice gives customers the illusion...
Case Studies
