Harbour Management Harbour AssistHarbour Management Harbour Assist

HARBOUR MANAGEMENT SOFTWARE

Running a harbour is complicated. Harbour Assist makes it simple.

Trust Ports, local authority and private harbours are complex. Commercial shipping, pilotage, harbour dues, tug services, boatyard, moorings, marinas, visiting yachts. Harbour Assist cuts through the complexity, enabling you to manage statutory and commercial processes effectively and efficiently.

Harbour Assist is flexible and customisable. It is used every day by harbours including Fowey, Cowes, Dartmouth and Ramsgate. Talk to us about how we can assist you and your team to save time, work smarter and build better customer relationships.

FEATURES

Some of the useful features that make Harbour Assist so helpful.

Ask us for an online demonstration to see for yourself how these work for your harbour.

Single Database

One database for all accounts, all assets and all commercial and statutory activities. Single version of the truth.

Task Ownership

Assign tasks to individuals or teams. Send alerts, manage and review outstanding tasks. Know what your people are doing.

Batch Invoicing

Send bulk invoices and contracts by email or letter. Annual mooring fees, harbour dues, service charges.

Maintenance

Manage assets for health & safety. Log and view faults. Set inspection regimes and schedules. Allocate maintenance tasks.

Harbour Dues

Manage harbour dues individually or in bulk. Track payments and send reminders. Link to berthing fees or set as a separate tariff.

Visitors

Manage high volume arrivals and departures. Highlight unpaid and overstay boats. Quickly allocate suitable berths by length, depth and beam.

Commercial Pricebook

Fully customisable pricing. Invoice for pilotage, tugs, berthing, cargo handling, passenger landing and more.

Communications

Complete CRM for all customers and stakeholders. Send individual and bulk emails, HTML newsletters, letters and SMS.

CASE STUDIES

Harbour Assist is used by a wide range of leisure and commercial operators, from a small mixed-use harbour to a port handling half a million tonnes of cargo.

Our customers run residential marinas on inland waterways and coastal havens with thousands of boating visitors. Fuel docks, boatyards, passenger ports and cargo wharfs. Commercial tenants, chandleries, hotels and campsites.

Trust ports, local authorities and private harbours.

All on Harbour Assist.

OUR CLIENTS INCLUDE

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Find out how Harbour Assist can benefit your business