ABOUT HARBOUR ASSIST
Designed for marina and harbour operators, by marina and harbour professionals.
The team behind Harbour Assist have years of personal practical experience in harbour and marina management. The development of Harbour Assist has always been driven by a desire to make life easier for managers, berthing masters, administrators and boat owners.
We listen to our customers and identify new technology trends to create a sustainable development plan for Harbour Assist. Our customer and development teams work closely together to create the most user-friendly software available.
Talk to us about how we can benefit your business.
MEET THE TEAM
We are a team of technology and marine professionals, committed to delivering the best harbour and marina management software on the Seven Seas.
Because our customer-base is growing, we’re growing too. If you like the cut of our jib and want to join our crew, drop us a line.
Nick Gill
Commercial Director
Nick is co-founder and Commercial Director. He‘s responsible for driving Harbour Assist’s growth & keeping operational oversight throughout the business and its expanding customer base. Nick is also Vice Chair of Fowey Harbour Commissioners and spent 10 years serving the Fowey RNLI as a crew
member.
member.
Graham Laidler
Chief Technology Officer
Graham is co-founder, CTO and mastermind behind Harbour Assist. He’s responsible for all aspects of technology, including architecture, security and up-time.
Rachel Hodgkinson
Operations Manager
Rachel has over 28 years’ experience in the inland waterways sector, 14 of them in the marina industry. Rachel is paramount to helping our customers get the most out of Harbour Assist.
Glenda Caine
Senior Developer
Glenda has been building cutting-edge web apps for longer than she cares to share; her passion is building bullet-proof, fast, mobile-friendly apps that work on any device.
Dannii Senior
Junior Developer
With an academic background in Computer Science specialising in mobile development, Dannii is our newest recruit; providing much needed support to the development team.
Jon Lines
Developer
Jon is a full stack developer with experience a broad range of software applications. He has a passion for solving problems and developing efficient software to help streamline client business processes.
Rachel Hibberd
Marketing
Rachel (#2!) keeps the website looking smart and the marketing on-track. She has over 20 years’ experience in the marine industry, including as a marina manager.
Mark Davis
Business Development
Mark reaches out to new customers and drives new business engagement. He has over 20 years of sales and new business development in the IT software and services sector.
Aaron Bramble
Business Development, USA
Aaron is tasked with driving new business in the US market. He has grown up in the marina industry, and has been a leader at Tolchester Marina since graduating college.
Alan Barrett
Australasia Sales & Support Partner
Alan has over 25 years’ experience in the marine industry; in superyachts, software, and policy and advocacy in government and trade bodies. Estuary Partners handles all sales and support in Australia and New Zealand.
David Gore
Australasia Sales & Support Partner
David is a software specialist and the technical side of our Australasia sales and support team. David brings a deep knowledge of marina software systems, having developed a popular product in the early 2000s.
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Join our team
The Harbour Assist team is growing! If you like the cut of our jib and want to help us make the product even better and reach more marinas and harbours around the world, drop us a line to info@harbourassist.com
TESTIMONIALS
Our resident customers are able to access and manage their accounts online, and we can also send invoices by email which will continue to improve the efficiency of our business.
Captain Paul Thomas
Harbour Master & CEO – Fowey Harbour Commissoners
Harbour Assist has transformed the way we service our customers and manage our business. It fits our business perfectly.
Paul Beames
IT Manager - Parkstone Bay Group – Parkstone Bay Marina
I would wholeheartedly recommend both the system and the team to any other marina or harbour looking to modernise.
Billy Johnson
Harbour Master – Littlehampton Harbour Board
Harbour Assist stood out as being modern, innovative, adaptable and user-friendly. It has revolutionised our business.
Darren Bramhall
Operations Director – BWML
Harbour Assist has definitely improved our customer service. It can make us look slicker.
Mike Braidley
Operations Director - Castle Marinas
We really like the way Harbour Assist works across all our different departments, consolidating customer relations, accounting and debt chasing procedures.
Adrian Stinton
IT Manager - Nanny Cay Marina & Resort
We are delighted with Harbour Assist; it is instrumental in the future success of Dart Harbour as we continue to grow our leisure and residential business.
Captain Rob Giles B Eng M.N.I.
Harbour Master and CEO – Dart Harbour & Navigation Authority
Harbour Assist was the only system that met our data security requirements.
James Platts
Partnerships and Business Development Director - SW Lakes Trust
