ABOUT HARBOUR ASSIST
Designed for marina and harbour operators, by marina and harbour professionals.
The team behind Harbour Assist have years of personal practical experience in harbour and marina management. The development of Harbour Assist has always been driven by a desire to make life easier for managers, dockmasters, administrators and boat owners.
We listen to our clients and identify new technology trends to create a sustainable development plan for Harbour Assist. Our operations and development teams work closely together to create the most user-friendly software available.
Talk to us about how we can make your job easier.
MEET THE TEAM
We’re a team of technology and marine professionals committed to delivering the best software on the Seven Seas.
Nick Gill
Chief Revenue Officer
Nick is co-founder and Chief Revenue Officer. He‘s responsible for driving Harbour Assist’s growth & keeping operational oversight throughout the business and its expanding customer base. Nick is also Vice Chair of Fowey Harbour Commissioners and spent 10 years serving the Fowey RNLI as a crew
member.
member.
Graham Laidler
Chief Technology Officer
Graham is co-founder, CTO and mastermind behind Harbour Assist. He’s responsible for all aspects of technology, including architecture, security and up-time.
Rachel Hodgkinson
Head of Operations & Implementation
Rachel has over 28 years’ experience in the inland waterways sector, 14 of them in the marina industry. Rachel is paramount to helping our customers get the most out of Harbour Assist.
Aaron Bramble
Business Development, North America
Aaron is our point man in North America covering sales and support. He has grown up in the marina industry, and has been a leader at Tolchester Marina since graduating college.
Andrew Smith
General Manager, Australasia
Andrew lives in sunny Brisbane, where he heads-up our Australia-New Zealand operation. A software sales professional and keen boatie, Andrew is the go-to man for making life easier for Southern Hemisphere marina operators.
Glenda Caine
Senior Developer
Glenda has been building cutting-edge web apps for longer than she cares to share; her passion is building bullet-proof, fast, mobile-friendly apps that work on any device.
Dannii Senior
Junior Developer
With an academic background in Computer Science specialising in mobile development, Dannii is our newest recruit; providing much needed support to the development team.
Jon Lines
Developer
Jon is a full stack developer with experience a broad range of software applications. He has a passion for solving problems and developing efficient software to help streamline client business processes.
Duncan Evans
Implementation & Systems Support Specialist
With over 30 years’ experience in a customer facing environment, Duncan was the ideal choice to bring his customer service skills to the team at Harbour Assist and will ensure that we have a strong support network for our expanding customer base.
North America
Sales & Support
For sales and support in USA and Canada, contact Marina Assist:
info@marinaassist.com or call +1 (410) 834-0559
Australia-Pacific
Sales & Support
For sales and support in Australia, New Zealand and the Pacific region, contact:
info@harbourassist.com or call +61 (1300) 397 609
Partners wanted
Global sales opportunities
We are looking for sales partners in all territories. If you’re interested, contact us info@harbourassist.com or +44 (0)1208 590616
See yourself here
Join our team
If you’re looking for opportunities in software development, product support or sales, drop us a line.
TESTIMONIALS
Our resident customers are able to access and manage their accounts online, and we can also send invoices by email which will continue to improve the efficiency of our business.
Captain Paul Thomas
Harbour Master & CEO – Fowey Harbour Commissoners
Harbour Assist has transformed the way we service our customers and manage our business. It fits our business perfectly.
Paul Beames
IT Manager - Parkstone Bay Group – Parkstone Bay Marina
I would wholeheartedly recommend both the system and the team to any other marina or harbour looking to modernise.
Billy Johnson
Harbour Master – Littlehampton Harbour Board
Harbour Assist stood out as being modern, innovative, adaptable and user-friendly. It has revolutionised our business.
Darren Bramhall
Operations Director – BWML
Harbour Assist has definitely improved our customer service. It can make us look slicker.
Mike Braidley
Operations Director - Castle Marinas
We really like the way Harbour Assist works across all our different departments, consolidating customer relations, accounting and debt chasing procedures.
Adrian Sinton
IT Manager - Nanny Cay Marina & Resort
We are delighted with Harbour Assist; it is instrumental in the future success of Dart Harbour as we continue to grow our leisure and residential business.
Captain Rob Giles B Eng M.N.I.
Harbour Master and CEO – Dart Harbour & Navigation Authority
Harbour Assist was the only system that met our data security requirements.
James Platts
Partnerships and Business Development Director - SW Lakes Trust
