CASE STUDIES
What’s it like being a Harbour Assist client?
How does Harbour Assist help with day-to-day operations? What features do users like best?
What is onboarding like, and why do clients chose Harbour Assist?
Our clients are all different. They’re based around the world, operating simple and complex sites with small and large numbers of customers. Grass roots boating and super yachting.
Read their own words – click a logo below or explore the map ↓
Our resident customers are able to access and manage their accounts online, and we can also send invoices by email which will continue to improve the efficiency of our business.
Captain Paul Thomas
Harbour Master & CEO – Fowey Harbour Commissoners
Harbour Assist has transformed the way we service our customers and manage our business. It fits our business perfectly.
Paul Beames
IT Manager - Parkstone Bay Group – Parkstone Bay Marina
I would wholeheartedly recommend both the system and the team to any other marina or harbour looking to modernise.
Billy Johnson
Harbour Master – Littlehampton Harbour Board
Harbour Assist stood out as being modern, innovative, adaptable and user-friendly. It has revolutionised our business.
Darren Bramhall
Operations Director – BWML
Harbour Assist has definitely improved our customer service. It can make us look slicker.
Mike Braidley
Operations Director - Castle Marinas
We really like the way Harbour Assist works across all our different departments, consolidating customer relations, accounting and debt chasing procedures.
Adrian Sinton
IT Manager - Nanny Cay Marina & Resort
We are delighted with Harbour Assist; it is instrumental in the future success of Dart Harbour as we continue to grow our leisure and residential business.
Captain Rob Giles B Eng M.N.I.
Harbour Master and CEO – Dart Harbour & Navigation Authority
Harbour Assist was the only system that met our data security requirements.
James Platts
Partnerships and Business Development Director - SW Lakes Trust