Harbour Assist is pleased to welcome Craobh Marina to the Harbour Assist community as the business enters an exciting new phase of growth and development. 

Located on Scotland’s west coast in the heart of Argyll, Craobh Marina is a popular destination for cruising sailors exploring the Hebrides and the wider west coast cruising grounds. Alongside its marina facilities, boatyard services and strong boating community, the marina has built a reputation for delivering a welcoming and high-quality customer experience. 

Supporting a Growing Marina Operation 

As part of this next chapter, the team began searching for a marina management system that could bring operations together across both the office and boatyard. 

“We needed a system that all the staff, both office and boatyard, could access easily and would keep all the necessary information together in a growing marina business,” the team at Craobh Marina explained. 

Why Craobh Marina Chose Harbour Assist 

After reviewing options in the market, Harbour Assist stood out for both its functionality and ongoing support. 

“Harbour Assist offers everything we could ask for, both with the technology available, which is updated often, and the back-up of assistance when required.” 

With Harbour Assist now in place, the marina is looking to streamline operations, reduce paperwork, and create more time for customer-focused activity as the business continues to grow. 

Streamlining Operations for Future Growth 

“There are many options on the system we have yet to explore. This will ultimately reduce our paperwork and streamline operations in the office, giving us more valuable time to spend with customers.” 

The Harbour Assist platform is helping provide the operational structure needed to support future growth, while ensuring teams have greater visibility across the marina and boatyard. 

A Smooth Onboarding Experience 

The onboarding process has also helped the team transition smoothly onto the platform. 

“We have had excellent training from the Harbour Assist team, guiding us through different options, coaching us on the new systems, and always being there if we have a query.” 

Looking Ahead with Harbour Assist EPOS 

Craobh Marina is also preparing to roll out Harbour Assist EPOS to support its chandlery operations and improve stock visibility and sales management. 

“We are very much looking forward to the rollout of EPOS, which will run alongside Harbour Assist to enable us to capture our chandlery turnover and sales in a much less time-consuming way, ensuring stock levels can be monitored and replaced as required.” 

We’re delighted to be supporting Craobh Marina as the business continues to evolve and grow, and we look forward to working closely with the team in the years ahead. 

To find out more about Craobh Marina, visit: https://www.craobhmarina.co.uk/ 

How can Harbour Assist help your business? 

If you’d like to discuss how Harbour Assist could support your organisation, get in touch with our team to start a conversation by clicking here..