Category: Smarter Working

Smart Metering

The Internet of (Marina) Things One of the big technology trends is the 'Internet of things', which for marinas means the seamless and automatic integration of multiple systems. We've had requests from marinas around the world to integrate external systems into Harbour Assist. Systems like...

Maximising occupancy

Building and converting sales leads With coronavirus restrictions hitting marina income, it is more important than ever to make the most of customer enquiries. So how do you create enquiries and then convert them to paying customers? The key to success is being systematic. A...

Effective teamworking

Collaboration tools As marinas and harbours grapple with the practicalities of teams split between home workers and those on-site, and the realities of social distancing, we’re all finding ways to collaborate and recreate an effective work environment. There are many software tools available, such as...

Smart Lists and Bulk Emails

Getting your message out Communicating with different groups of customers is more important than ever. With increasing restrictions on work and non-essential travel, marinas and harbours need to send regular tailored messages to customers as the situation unfolds. Handling bulk communications has to be easy,...

Your data security

Q&A with Harbour Assist Chief Tehnology Officer, Graham Laidler We are working in an increasingly digital world; the days of writing letters, posting invoices and handling cheques are rapidly receding. Most marina operators use some form of customer database either hosted on the Cloud or...