Category: Smarter Working

Maximising sales

Building and converting sales leads Most marinas want to sell more and increase turnover. So how do you create enquiries and then convert them to paying customers? The key to success is being systematic. A robust lead management system combines human interaction with automated data…

Documentary evidence

Uploading and tracking customer documents. Insurance certificates, boat safety forms, fuel declarations, registration papers, passports and permits are just a few of the documents marinas get boaters to submit. Getting the hard copy or scan from the customer is the easy bit. What’s trickier is:…