Powering your communications Have you ever wanted to identify customers to send them targeted messages? To drill into your data and get clarity on the situation?  Our popular Smart Lists feature just got a lot, well, smarter. We’ve gone back to basics and created a…

Uploading and tracking customer documents. Insurance certificates, boat safety forms, fuel declarations, registration papers, passports and permits are just a few of the documents marinas get boaters to submit. Getting the hard copy or scan from the customer is the easy bit. What’s trickier is:…

Arrivals, departures and getting paid. If your marina accepts visiting boats, you probably focus on giving them a warm welcome and making sure you get paid. A warm welcome and super on-site experience is all about the quality of service you deliver to customers. Great…

We take a look at the hosting solutions for marina management systems. Cloud computing is no longer a mystery to most of us. It is simply part of everyday life. But while we happily use mobile apps, yell at Alexa and bank online, the arguments…

Get snap happy and keep customers on-side You’re a dockmaster, doing a daily boat check. The boat on B05 has a torn cover flapping in the breeze, and the dock lines are all slack. So, you re-tie the boat until its snug on the berth…

Managing maintenance  Everyone working in marinas and harbours knows that the top priority is customer, staff, and visitor safety. Any environment with expanses of water, trip hazards like cleats and ropes, slippery launch ramps, boats, cars and heavy moving machines like boat hoists and forklifts…

Jan 2021 software update We’ve got a huge year planned for features in 2021. The roadmap includes a mix of enhancements to usability and brand new features and integrations. The first big feature release is due in late February, but in the meantime we’ve delivered…

Be a smarter Santa! Christmas season is always a peak time for business communications. For some 31 December is year-end, and for most it’s quarter-end, so there are all the usual invoicing, payment reminders and debt chasing.  December is a key month for annual contract…

Seamlessly integrate all your management tools. We’ve launched a partner API to increase the integration potential of Harbour Assist. The API enables selected data to flow to and from Harbour Assist to external systems without compromising data security. Projects using the API include pushing GDPR…

If you can’t measure it, you can’t manage it. Knowing what’s going on inside a business is critical to its success. Being able to track and analyse the numbers enables managers to identify growth opportunities, highlight looming deficits and make informed decisions. Finance teams are…