Jan 2021 software update We’ve got a huge year planned for features in 2021. The roadmap includes a mix of enhancements to usability and brand new features and integrations. The first big feature release is due in late February, but in the meantime we’ve delivered…

Seamlessly integrate all your management tools. We’ve launched a partner API to increase the integration potential of Harbour Assist. The API enables selected data to flow to and from Harbour Assist to external systems without compromising data security. Projects using the API include pushing GDPR…

If you can’t measure it, you can’t manage it. Knowing what’s going on inside a business is critical to its success. Being able to track and analyse the numbers enables managers to identify growth opportunities, highlight looming deficits and make informed decisions. Finance teams are…

Flexibility and focus for groups Organisations with multiple sites are tricky beasts to manage. The general rule is that the bigger the organisation, the more remote the management team. In a highly people-centric business like marinas and harbours, this can be challenging for both head…

Public sector harbours Not all marinas are owned and operated by companies. Many government departments, local authorities and public sector bodies like trust ports also manage a significant number of facilities. Challenges While the day-to-day activity of maintaining and managing harbours is the same for…

The Internet of (Marina) Things One of the big technology trends is the ‘Internet of things’, which for marinas means the seamless and automatic integration of multiple systems. We’ve had requests from marinas around the world to integrate external systems into Harbour Assist. Systems like…

Cut the wait and get paid in seconds Is cash-flow important to your business right now? Are you happy about customers trying to visit the office? Do you have time to chase payment for invoices? What if you could email or even SMS an invoice…

Collaboration tools As marinas and harbours grapple with the practicalities of teams split between home workers and those on-site, and the realities of social distancing, we’re all finding ways to collaborate and recreate an effective work environment. There are many software tools available, such as…

Case studies: Castle Marinas, Dean & Reddyhoff and Quay Marinas Open any marine trade magazine and there is news of marina mergers, acquisitions and changes of management contractors. Around the world, groups owning and operating marinas are expanding. The process of transferring data from one…

Getting your message out Communicating with different groups of customers is more important than ever. With increasing restrictions on work and non-essential travel, marinas and harbours need to send regular tailored messages to customers as the situation unfolds. Handling bulk communications has to be easy,…