The right software can take the stress out of expansion

The marina sector is going through a period of growth and expansion, with pontoon reconfigurations and marina groups actively seeking to expand. Whether driven by external investment and ROI or the need to accommodate modern beamier boats, marina management software plays a critical role.

“We want to get behind our customers and support their growth”

Harbour Assist’s Nick Gill, explained: “Our contract terms don’t penalise customers for buying new sites or changing the pontoon layout. Changes to staffing, berth numbers and marina layouts are all included.”

Expanding existing sites

Everything related to a site is handled in-house by the customer. This includes creating log-ins and roles for new staff members and uploading new marina maps when layouts or assets change.

Darren Bramhall, Operations Director at 18-marina BWML said: “Harbour Assist is flexible. It’s so easy to move pontoons and change marina layouts.”

There are no extra costs, and system administration is straightforward and intuitive.

“It’s so easy to move pontoons and change marina layouts.”

New acquisitions

Harbour Assist uses a charging scale that facilitates growth and rewards existing customers. Once the implementation is complete, changes are effectively free, as for any existing customer.

Onboarding new sites quickly and seamlessly reduces disruption to income and helps staff to integrate into the new environment.

When Castle Marinas acquired Cropredy and Crick to bring their portfolio to nine marinas, Harbour Assist was fully operational onsite within seven weeks. Mike Braidley, Operations Director at Castle Marinas said We’re happy with Harbour Assist, especially as we expand the group. We know we can have a new site up and running in a month or two.

“We know we can have a new site up and running in a month or two”

Features that support business expansion:

  • Free changes to mapping and layout
  • Unlimited users
  • Unlimited accounts
  • Simple, customer-managed administration
  • Intuitive to use
  • Sensible contracts and pricing

How can we help your business?

If you’d like to talk about how Harbour Assist can help your business to connect with your customers,  email Nick direct nick.gill@harbourassist.com